Episode Overview
What happens when organizations expect employees to embrace change without the support they need? And how can experienced learning and development professionals stand out in an increasingly automated job market?
In this episode of EdUp L&D, host Holly Owens sits down with Kristen Lee, a learning strategy and organizational change leader, to explore the intersection of L&D, change management, AI, and the future of work.
With nearly 20 years of experience across financial services, pharmaceuticals, and veterinary healthcare, Kristen shares how transitioning from learning and development into change management transformed her approach to learning strategy and measuring success.
They discuss why successful change requires more than a training course or company-wide email. Leadership buy-in, consistent communication, employee incentives, and practical support all play a role in helping people adapt to new technologies and processes.
The conversation also explores today's challenging job market, including AI-powered applicant tracking systems, the need for more human-centered hiring, and how experienced professionals can remain adaptable and discover new opportunities.
Whether you're an instructional designer, an L&D leader, or navigating a career transition, this episode offers practical insights into leading change, building relationships, and growing professionally.
In This Episode, You'll Learn
* How change management connects to learning and development.
* Why training alone isn't enough to drive successful organizational change.
* How leadership, communication, and employee support improve adoption.
* How AI and applicant tracking systems are changing the hiring experience.
* Why expanding your skills and professional network can open new career opportunities.
Key Takeaways
*Change management is bigger than training.* Successful change requires leadership involvement, clear communication, and support that addresses employees' needs.
*Employees need more than a mandate.* Organizations must explain why change matters, provide resources, and give employees meaningful reasons to participate.
*AI should support human judgment, not replace it.* Hiring automation can improve efficiency, but organizations must ensure qualified candidates aren't overlooked.
*Career flexibility creates opportunities.* L&D professionals can expand their impact by developing skills in change management and business transformation.
*Your network matters.* Alumni groups, former colleagues, and professional communities can help you uncover opportunities and navigate career transitions.
Connect with Kristen Lee
Connect with https://www.linkedin.com/in/kristenlee090480/ for insights on learning strategy, organizational change, and professional development. Check out her _Down and Dirty Thursdays_ posts for practical workplace perspectives.
Connect With Us
💼 *Follow Holly on LinkedIn:* https://www.linkedin.com/in/hollyowens/
📹 *Watch EdUp L&D on YouTube:* https://www.youtube.com/@EdUPLND
📰 *Subscribe to the Newsletter:* https://www.linkedin.com/newsletters/it%E2%80%99s-not-just-one-thing-in-l-d-7497279901012758529
💃 *Follow on TikTok:* https://www.tiktok.com/@ihollyo
💌 *Connect with Holly:* https://calendly.com/holly_owens
💙 Thanks for subscribing, listening, and supporting EdUp L&D!